The Student Wordsmith Website Privacy Policy

This privacy policy sets out how The Student Wordsmith uses and protects any information that you provide us with when you use this website.

Here at The Student Wordsmith, we are committed to ensuring that your privacy is protected. You can be assured that should the company ask you to provide us with specific personal or contact information when using this site, it will only be in accordance to the policies as stated in this document and will always be in compliance with the requirements of the United Kingdom Data Protection Act 1998.

The Student Wordsmith may change this policy and update this page on occasion where necessary so please check back from time to time to ensure you are happy with the policy.

Please note that this privacy policy is effective from Wednesday 17 April 2013.

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ONLINE SECURITY

The Student Wordsmith is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place, suitable electronic procedures to safeguard and secure the information collected online.Secure servers offer our customers the highest level of security when entering payment details over the Internet.

The SSL and payment methods here at The Student Wordsmith are protected by secure online processing systems.

All payment purchases made via our systems are subject to the normal validation checks and authorisation procedures adopted by the card issuer.

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DATA COLLECTION

The Student Wordsmith may collect the following information from you during your time online:

Contact details, including full name, email address, telephone number, and university or institution you attend (where appropriate).

PayPal payment transaction ID code.

A postal address, including postcode (where necessary and appropriate).

This information is required in order to provide you with the correct services, as stated are provided on this website. It is also collected for the following reasons:

The company’s internal record-keeping.

Promotional emails and newsletters (only when choice to subscribe or ‘opt in’ to these has been made by the customer following sign ups on our website).

To award prizes to entrants as a result of submissions made to any of our online competitions.

To ensure correct and efficient delivery of our products and goods as purchased online by our customers.

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DATA PROTECTION

The Student Wordsmith takes the privacy and security of our customers very seriously, complying with the requirements of the United Kingdom Data Protection Act 1998.

The data collected online when using this website is processed for The Student Wordsmith accounts and records only. The Student Wordsmith will not sell, distribute, or lease your personal information to third parties unless we are required by law to do so, and you may request details of personal information which the company holds about you under this act.

If you believe that any information we are holding is incorrect or not complete, or would like a copy of the above information that we hold about you, please contact: The Student Wordsmith, The Studio LDS 1.25, Loughborough University, Leicestershire, LE11 3TU or email: enquiries@thestudentwordsmith.com.

Please note that The Student Wordsmith will ensure that we correct this information as soon as possible for you.

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REFUNDS

Every effort will be made by The Student Wordsmith to run the advertised competitions, services, and products as stated online on this website. The Student Wordsmith reserves the right to make changes to these products and services should this become necessary. In the unfortunate event that a product is out of stock or a competition be cancelled by us, a full refund will be given.

If you have received a faulty or damaged product, or are unhappy with any of the services or products you have purchased from The Student Wordsmith, please contact: enquiries@thestudentwordsmith.com to discuss the possibility of a refund.

Please note that refunds are not normally given in any other circumstances.

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OTHER WEBSITE LINKS

Please note that The Student Wordsmith website may contain links to other websites that are of interest.

Once you have used these links to leave our website, you should be aware that The Student Wordsmith no longer has any control over that website.

Therefore, we cannot be held responsible for the protection and privacy of any information that you provide whilst visiting another site, as these sites are not managed by this privacy policy.

Please exercise care and read privacy policies of these websites in question.

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BLOG IMAGES

Please note that The Student Wordsmith does not own all of the images present on the website’s blog.

These have been taken from numerous online sources.

Please email sophie@thestudentwordsmith.com if there are any problems with these and any images will then be removed immediately as necessary.

Thank you.